This website uses cookies to ensure you get the best experience on our website. Learn more
I Accept

Free Standard UK Delivery on all orders over £40

Last Christmas shipping date for the UK - Thursday December 20th - Rest of the world click here

Terms and Conditions

TERMS AND CONDITIONS FOR SHOPPING WITH Katie Fforde Designs

These terms and conditions will apply to all transactions placed online with Katie Fforde Designs. Please read carefully before placing any order. All contracts shall be governed by and construed in accordance with English Law and any dispute between us will be resolved exclusively in the courts of England and Wales. Nothing in these terms and conditions will be deemed to affect your statutory rights.

By using this site you are agreeing to these terms and conditions.

We are pleased to accept online order transactions via secure server using a debit or credit card. Customers can also pay using Pay Pal. All credit / debit card transactions are subject to validation checks and are authorised by the card issuer. We accept MasterCard, Visa, Delta, Switch and Maestro (not American Express I'm afraid). If the issuer of your card refuses to authorise payment to us, we will not be liable for any delay and / or non-delivery of your order. No orders will be accepted or processed without a valid card payment in the name of the registered cardholder.

The web price includes VAT at 20%.

Making a Purchase

We aim to make you purchase experience as easy as possible. Just browse our products, and click on any items that you wish to buy and put them into your ‘Shopping Bag.’ When you have finished, click on 'View Basket & Checkout' and you will be asked for a few details that we need to be able to fulfil the order.

Promotional discounts are sometimes offered for a limited time. Details and expiry details will be communicated accordingly at the time the discount is offered.

Credit cards and security

Katie Fforde Designs accepts major credit and debit cards including Visa, Mastercard, Switch and Delta through our payment service provider Stripe. All credit card details are secured with 128-bit encrypted sessions and all sensitive information is stored on a heavily encrypted database that is protected by multiple government approved firewalls. Regrettably we do not accept American Express. You may send your credit card information via post or over the Internet.

We would like you to be confident about ordering online. We use secure socket layer (SSL) technology to ensure that your details are safe and the information you provide is fully encrypted so that it cannot be read by third parties. Your browser will confirm that you are shopping in a secure environment by showing a locked padlock icon or an image of a key in the url bar at the top of your screen. If you have any questions about security at our Website, you can send an email to customerservice@katiefforde.com.

Products, prices and content

Whilst every effort is made to ensure the pictures and colours depicted on the site match as closely as possible those of the actual product, due to technical limitations, some colours may vary.

All prices are shown in pound sterling (£) and are inclusive of UK VAT at the current rate unless clearly stated.

Prices, product descriptions and specifications are checked to the best of our ability, and whilst every effort has been made to make them accurate, no responsibility will be accepted for errors and omissions.

Any information displayed on our web site(s) or other printed matter by us is not regarded to be authoritative or certified as the best practice and is only considered to be useful supplementary advice to other certified codes of practice. All information on our Website is updated regularly.

We reserve the right to alter our prices and specifications without notice.

We reserve the right to make minor changes to the products. We may change the product(s) to reflect changes in relevant laws and regulatory requirements; and to implement minor technical adjustments and improvements. These changes will not affect your use of the product.

Any promotional discount codes are not valid on sales items.

Ownership of goods

All items supplied to the customer remain the property of Katie Fforde Design until final payment of all sums owing in respect of those goods has been received in full by us.

 

 

Sign up to my newsletter
Get the very latest news on my books, offers, competitions and more!
Follow me on social media